var JS_CONTROL = "online|BR|#373D47|        Need Help?        |Arial|14|#FFFFFF|chat_bf32894d01f04ab099bbae0e3cf1e474.png|Chat is online|H|bold||RDSEPARATOR|<div id=\"readydesk_chatdiv\" style=\"z-index: 10000000; position: fixed; min-width: 20px; min-height: 20px; bottom: 0px; right: 0px; -moz-user-select: none; background-color: #373D47; font-family: Arial; font-size: 14; color: #FFFFFF; padding: 5px; white-space: nowrap; border: 1px solid #000000; font-weight: bold\" onmouseover=\"this.style.cursor='pointer'\" onselectstart=\"return false\" onclick=\"readydesk_openChat()\" title=\"Chat is online\"><span style=\"position: relative; top: 3px\"><img src=\"https://www.readydesk.com/support5/hd/admin/images/chat_bf32894d01f04ab099bbae0e3cf1e474.png\" border=\"0\"></span>&nbsp;        Need Help?        </div><div id=\"readydesk_bglayer\" style=\"display: none; z-index: 9999999; position: fixed; bottom: 0px; right: 0px; border: 1px solid black; background-color: #000000; filter: Alpha(Opacity=15); -moz-opacity: .15; opacity: .15\">&nbsp;</div><div id=\"readydesk_messagediv\" style=\"display: none; z-index: 10000000; position: fixed; width: 300px; height: 300px; border: 1px solid #000000; background-color: #373D47; font-family: Arial; color: #FFFFFF; font-size: 14px; padding: 5px\"><br><br>Please enter your email address and message below and we will get back to you.<div style=\"position: absolute; right: 10px; top: 5px; width: 29px; height: 29px\"><img src=\"https://www.readydesk.com/support5/hd/admin/images/close2.png\" onmouseover=\"this.style.cursor='pointer'\" onclick=\"readydesk_leaveMessage()\" title=\"Close\"></div><br><br><table cellspacing=\"0\" cellpadding=\"4\">     <tr>         <td><b>Email Address:</b> </td>     </tr>     <tr>         <td><input type=\"text\" id=\"txtREADYDESK_EMAIL\" size=\"40\" style=\"border-width: 1px;	border-color: #000000; background-color: #FFFFFF; font-family: Arial;\"></td>     </tr>     <tr>         <td><b>Message:</b> </td>     </tr>     <tr>         <td><textarea id=\"txtREADYDESK_MSG\" wrap=\"virtual\" rows=\"6\" cols=\"45\" style=\"width: 290px; height: 120px; border-width: 1px;	border-color: #000000; background-color: #FFFFFF; font-family: Arial;\"></textarea></td>     </tr>     <tr>         <td align=\"center\"><input id=\"rd_msgbutton\" type=\"button\" value=\"Submit\" onclick=\"readydesk_sendMessage()\" style=\"background: URL('https://www.readydesk.com/support5/hd/admin/images/blue_btn.gif') no-repeat; width: 64px; height: 21px; padding-top: 3px; padding-bottom: 15px; font-family: Arial; font-size: 11px; color: #000000; border: solid 0 #FFFFFF;\"></td>     </tr></table></div><div id=\"readydesk_bglayer2\" style=\"display: none; z-index: 9999999; position: fixed; width: 300px; height: 300px; background-color: #000000; filter: Alpha(Opacity=15); -moz-opacity: .15; opacity: .15\">&nbsp;</div><div id=\"readydesk_pushdiv\" style=\"background-color: #373D47; display: none; overflow: visible; z-index: 10000000; position: fixed; width: 300px; Sheight: 100px; top: 50%; left: 50%; border: 1px solid #000000; font-family: Arial; color: #FFFFFF; font-size: 12pt; padding: 5px\"><b>Welcome to ReadyDesk</b><br><br>Would you like to chat with a sales agent?<br><br><div align=\"center\"><input type=\"button\" value=\"No Thanks\" onmouseover=\"this.style.cursor='pointer'\" onclick=\"updatePush('N')\" style=\"background: URL('https://www.readydesk.com/support5/hd/admin/images/blue_button.gif') no-repeat; width: 85px; height: 21px; padding-top: 3px; padding-bottom: 15px; font-family: Arial; font-size: 11px; color: #000000; border: solid 0 #FFFFFF;\">&nbsp;&nbsp;&nbsp;&nbsp;<input type=\"button\" value=\"Yes, Please\" onmouseover=\"this.style.cursor='pointer'\" onclick=\"updatePush('Y')\" style=\"background: URL('https://www.readydesk.com/support5/hd/admin/images/blue_button.gif') no-repeat; width: 85px; height: 21px; padding-top: 3px; padding-bottom: 15px; font-family: Arial; font-size: 11px; color: #000000; border: solid 0 #FFFFFF;\"></div></div><div id=\"readydesk_bglayer3\" style=\"display: none; z-index: 9999999; position: fixed; width: 300px; height: 300px; background-color: #000000; filter: Alpha(Opacity=15); -moz-opacity: .15; opacity: .15\">&nbsp;</div>"

var RDDomain = "https://www.readydesk.com/support5"
if(window.addEventListener) 
{
    window.addEventListener("load", readydesk_CheckChatData, false);
    window.addEventListener("resize", readydesk_repositionMessage, false);
    window.addEventListener("load", ReadyDeskAddHit, false);
}    
else if(window.attachEvent) 
{
    window.attachEvent("onload", readydesk_CheckChatData);
    window.attachEvent("onload", ReadyDeskAddHit);
    window.attachEvent("onresize", readydesk_repositionMessage);
}
var readydesk_browser = window.navigator.userAgent.toLowerCase()
if(readydesk_browser.search("msie") != -1 || (readydesk_browser.search("trident/7.0") != -1 && readydesk_browser.search("rv:11.0") != -1))
{
    readydesk_browser = "ie"
}
else if(window.navigator.userAgent.toLowerCase().search("edge/") != -1) 
{
    readydesk_browser = "ie"
}
else if(readydesk_browser.search("chrome") != -1)
{
    readydesk_browser = "chrome"
}
else if(readydesk_browser.search("chrome") == -1 && readydesk_browser.search("safari") != -1)
{
    readydesk_browser = "safari"
}
else if(readydesk_browser.search("firefox") != -1)
{
    readydesk_browser = "firefox"
}
var readydesk_chat_xml2 = window.XMLHttpRequest ? new XMLHttpRequest() : new ActiveXObject("Msxml2.XMLHTTP")
var readydesk_chat_xml3 = window.XMLHttpRequest ? new XMLHttpRequest() : new ActiveXObject("Msxml2.XMLHTTP")
var readydesk_chat_xml4 = window.XMLHttpRequest ? new XMLHttpRequest() : new ActiveXObject("Msxml2.XMLHTTP")
var readydesk_chat_xml5 = window.XMLHttpRequest ? new XMLHttpRequest() : new ActiveXObject("Msxml2.XMLHTTP")
var readydesk_traffic_xml = window.XMLHttpRequest ? new XMLHttpRequest() : new ActiveXObject("Msxml2.XMLHTTP")
var readydesk_traffic_id = 0
var readydesk_pushDone = false
var chat_traffic_id = 0

function readydesk_chatStatus(){
	var rd_dateObj = new Date();
	var readydesk_BSTR = "./readydesk.aspx?F=getchatstatus&D=" + RDDomain + "dmis=" + rd_dateObj.getTime();
	readydesk_chat_xml2.onreadystatechange = readydesk_CheckChatData
	readydesk_chat_xml2.open("GET",readydesk_BSTR,true);
	readydesk_chat_xml2.send(null);
}
var readydesk_chatPosition
var readydesk_ChatDisplayStyle
function readydesk_CheckChatData(){
	if(JS_CONTROL != "")
	{
		if(JS_CONTROL.indexOf("readydesk_chatdiv") != -1 && JS_CONTROL.indexOf("|RDSEPARATOR|") != -1)
		{
		    var readydesk_RETArray = JS_CONTROL.split("|RDSEPARATOR|")
            //alert(JS_CONTROL)
		    if(readydesk_RETArray.length == 2)
		    {
		        var readydesk_args = readydesk_RETArray[0].split("|")

		        if(readydesk_args.length == 12)
		        {
		            var readydesk_chatStatus = readydesk_args[0];
				    readydesk_chatPosition = readydesk_args[1];
				    var readydesk_ChatBGC = readydesk_args[2];
				    var readydesk_ChatLabel = readydesk_args[3];
				    var readydesk_ChatLabelFont = readydesk_args[4];
				    var readydesk_ChatLabelFontSize = readydesk_args[5];
				    var readydesk_ChatLabelFontColor = readydesk_args[6];
				    var readydesk_chatImage = readydesk_args[7];
				    var readydesk_chatText = readydesk_args[8];
				    readydesk_ChatDisplayStyle = readydesk_args[9];
				    var readydesk_ChatLabelStyle = readydesk_args[10];
				    var readydesk_ChatLocation = readydesk_args[11];
					
					if(readydesk_chatPosition == "C" && readydesk_ChatLocation != "")
					{
					    if(document.getElementById(readydesk_ChatLocation))
					    {
					        document.getElementById(readydesk_ChatLocation).innerHTML = readydesk_RETArray[1]
					    }
					    else
					    {
					        var readydesk_mainChatContainer = document.createElement("div");
				            readydesk_mainChatContainer.innerHTML = readydesk_RETArray[1];
				            document.body.appendChild(readydesk_mainChatContainer);
					    }
					}
					else
					{
					    var readydesk_mainChatContainer = document.createElement("div");
				        readydesk_mainChatContainer.innerHTML = readydesk_RETArray[1];
				        document.body.appendChild(readydesk_mainChatContainer);
					}
				    
					var readydesk_o1 = document.getElementById("readydesk_chatdiv")
					var readydesk_o2 = document.getElementById("readydesk_bglayer")
				    //var readydesk_o3 = document.getElementById("rdofflinediv")
					
				    readydesk_o1.style.minWidth = "20px"
				    readydesk_o1.style.minHeight = "20px"
				    readydesk_o1.style.overflow = "auto"					
                                                										
				    if(readydesk_chatPosition == "L" || readydesk_chatPosition == "R")
				    {   
					    readydesk_o1.style.marginTop = "-" + (readydesk_o1.offsetHeight / 2) + "px"
					    readydesk_o2.style.marginTop = readydesk_o1.style.marginTop
						
					    if(readydesk_chatPosition == "L")
					    {
					        if(readydesk_browser != "ie" && readydesk_browser != "sfirefox" && readydesk_ChatDisplayStyle == "V")
				            {
						        readydesk_o1.style.left = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
						    }
						    else if(readydesk_browser == "Sfirefox")
						    {
						        readydesk_o1.style.left = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + 5 + "px"
						    }
						    else
						    {
						        readydesk_o1.style.left = "0px"
						    }
						    readydesk_o2.style.height = readydesk_o1.offsetHeight + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth + 2 + "px"
						    readydesk_o2.style.left = parseInt(readydesk_o1.style.left) + "px"
						    readydesk_o2.style.top = parseInt(readydesk_o1.style.top) + .5 + "%"
					    }
					    else if(readydesk_chatPosition == "R")
					    {
					        if(readydesk_browser != "ie" && readydesk_browser != "firefox" && readydesk_ChatDisplayStyle == "V")
				            {
						        readydesk_o1.style.right = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
						    }
						    else if(readydesk_browser == "firefox" && readydesk_ChatDisplayStyle == "V")
						    {
						        readydesk_o1.style.right = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + 5 + "px"
						    }
						    readydesk_o2.style.height = readydesk_o1.offsetHeight + 0 + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth + 2 + "px"
						    readydesk_o2.style.right = parseInt(readydesk_o1.style.right) + "px"
						    readydesk_o2.style.top = parseInt(readydesk_o1.style.top) + .5 + "%"
					    }
				    }
				    else
				    {
				        if(readydesk_chatPosition == "C")
				        {
				            if(readydesk_ChatLocation != "")
					        {
				                readydesk_o2.style.display = "none"
				            }
				            else
				            {
				                readydesk_o2.style.height = readydesk_o1.offsetHeight + "px"//+ 4 + "px"
						        readydesk_o2.style.width = readydesk_o1.offsetWidth + "px"
						        readydesk_o2.style.left = readydesk_o1.offsetLeft + 2 + "px"
						        readydesk_o2.style.top = readydesk_o1.offsetTop + 2 + "px"
				            }
				        }
					    if(readydesk_chatPosition == "TM")
					    {
					        readydesk_o1.style.marginLeft = "-" + (readydesk_o1.offsetWidth / 2) + "px"
					        readydesk_o2.style.marginLeft = readydesk_o1.style.marginLeft
					        readydesk_o1.style.top = "0px"
					        readydesk_o1.style.left = "50%"
					        readydesk_o2.style.height = readydesk_o1.offsetHeight + 4 + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth + "px"
						    readydesk_o2.style.left = parseInt(readydesk_o1.style.left) + .3 + "%"
						    readydesk_o2.style.top = "0px"
						    
						    if(readydesk_ChatDisplayStyle == "V" && readydesk_browser != "ie")
						    {
						        readydesk_o1.style.marginTop = (readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2) + "px"
					            readydesk_o2.style.marginTop = readydesk_o1.style.marginTop
						        
					            readydesk_o1.style.marginLeft = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginLeft = readydesk_o1.style.marginLeft
						    }
					    }
					    else if(readydesk_chatPosition == "BM")
					    {
					        readydesk_o1.style.marginLeft = "-" + (readydesk_o1.offsetWidth / 2) + "px"
					        readydesk_o2.style.marginLeft = readydesk_o1.style.marginLeft
					        readydesk_o2.style.height = readydesk_o1.offsetHeight + 4 + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth + "px"
						    readydesk_o2.style.left = parseInt(readydesk_o1.style.left) + .3 + "%"
						    readydesk_o2.style.bottom = "0px"
						    
						    if(readydesk_ChatDisplayStyle == "V" && readydesk_browser != "ie")
						    {
						        readydesk_o1.style.marginBottom = ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginBottom = readydesk_o1.style.marginBottom
						        
					            readydesk_o1.style.marginRight = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginRight = readydesk_o1.style.marginRight
						    }
					    }
				        else if(readydesk_chatPosition == "TL")
				        {
				            readydesk_o2.style.height = readydesk_o1.offsetHeight + 4 + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth - 4 + "px"
						    readydesk_o2.style.left = parseInt(readydesk_o1.style.left) - 4 + "px"
						    readydesk_o2.style.top = "0px"
						    if(readydesk_ChatDisplayStyle == "V" && readydesk_browser != "ie")
						    {
						        readydesk_o1.style.marginTop = (readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2) + "px"
					            readydesk_o2.style.marginTop = readydesk_o1.style.marginTop
						        
					            readydesk_o1.style.marginLeft = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginLeft = readydesk_o1.style.marginLeft
						    }
				        }
				        else if(readydesk_chatPosition == "TR")
				        {
				            readydesk_o2.style.height = readydesk_o1.offsetHeight + 4 + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth - 4 + "px"
						    readydesk_o2.style.right = parseInt(readydesk_o1.style.right) - 4 + "px"
						    readydesk_o2.style.top = "0px"
						    if(readydesk_ChatDisplayStyle == "V" && readydesk_browser != "ie")
						    {
						        readydesk_o1.style.marginTop = (readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2) + "px"
					            readydesk_o2.style.marginTop = readydesk_o1.style.marginTop
						        
					            readydesk_o1.style.marginRight = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginRight = readydesk_o1.style.marginRight
						    }
				        }
				        if(readydesk_chatPosition == "BL")
				        {
				            readydesk_o2.style.height = readydesk_o1.offsetHeight + 4 + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth - 4 + "px"
						    readydesk_o2.style.left = parseInt(readydesk_o1.style.left) - 4 + "px"
						    readydesk_o2.style.bottom = "0px"
						    if(readydesk_ChatDisplayStyle == "V" && readydesk_browser != "ie")
						    {
						        readydesk_o1.style.marginBottom = ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginBottom = readydesk_o1.style.marginBottom
						        
					            readydesk_o1.style.marginLeft = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginLeft = readydesk_o1.style.marginLeft
						    }
				        }
				        else if(readydesk_chatPosition == "BR")
				        {
				            readydesk_o2.style.height = readydesk_o1.offsetHeight + 4 + "px"
						    readydesk_o2.style.width = readydesk_o1.offsetWidth - 4 + "px"
						    readydesk_o2.style.right = parseInt(readydesk_o1.style.right) - 4 + "px"
						    readydesk_o2.style.bottom = "0px"
						    if(readydesk_ChatDisplayStyle == "V" && readydesk_browser != "ie")
						    {
						        readydesk_o1.style.marginBottom = ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginBottom = readydesk_o1.style.marginBottom
						        
					            readydesk_o1.style.marginRight = "-" + ((readydesk_o1.offsetWidth / 2) - (readydesk_o1.offsetHeight / 2)) + "px"
					            readydesk_o2.style.marginRight = readydesk_o1.style.marginRight
						    }
				        }
				    }
		        }
			}	
		}
	} 
}
function readydesk_leaveMessage(){
    var readydesk_o1 = document.getElementById("readydesk_chatdiv")
    var readydesk_o3 = document.getElementById("readydesk_messagediv")
    var readydesk_o4 = document.getElementById("readydesk_bglayer2")
    if(readydesk_o3.style.display == "none")
    {
        if((readydesk_chatPosition == "R" && readydesk_ChatDisplayStyle == "V") || (readydesk_chatPosition == "TR" && readydesk_ChatDisplayStyle == "V"))
        {
            if(readydesk_browser != "ie" && readydesk_browser != "firefox")
            {
                readydesk_o3.style.right = (readydesk_o1.offsetHeight - 2) + "px"
                readydesk_o3.style.top = (readydesk_o1.offsetTop - (readydesk_o1.offsetWidth / 2)) + (readydesk_o1.offsetHeight / 2) + "px"
            }
            else if(readydesk_browser == "firefox")
            {
                readydesk_o3.style.right = (readydesk_o1.offsetHeight - 2) + "px"
                readydesk_o3.style.top = ((readydesk_o1.offsetTop - (readydesk_o1.offsetWidth / 2)) + (readydesk_o1.offsetHeight / 2) - 2) + "px"
            }
            else
            {
                readydesk_o3.style.left = readydesk_o1.offsetLeft - 311 + "px"
                readydesk_o3.style.top = readydesk_o1.offsetTop + "px"
            }
        }
        else if((readydesk_chatPosition == "R" && readydesk_ChatDisplayStyle == "H") || (readydesk_chatPosition == "TR" && readydesk_ChatDisplayStyle == "H"))
        {
            if(readydesk_browser == "firefox")
            {
                readydesk_o3.style.left = readydesk_o1.offsetLeft - (300 - readydesk_o1.offsetWidth) + "px"
                readydesk_o3.style.top = ((readydesk_o1.offsetTop + readydesk_o1.offsetHeight) - 2) + "px"
            }
            else
            {
                readydesk_o3.style.left = readydesk_o1.offsetLeft - (300 - readydesk_o1.offsetWidth) + "px"
                readydesk_o3.style.top = readydesk_o1.offsetTop + readydesk_o1.offsetHeight + "px"
            }
        }
        else if((readydesk_chatPosition == "TM" && readydesk_ChatDisplayStyle == "H") || (readydesk_chatPosition == "TL" && readydesk_ChatDisplayStyle == "H"))
        {
            readydesk_o3.style.left = readydesk_o1.offsetLeft + "px"
            readydesk_o3.style.top = readydesk_o1.offsetTop + readydesk_o1.offsetHeight + "px"
        }
        else if((readydesk_chatPosition == "TM" && readydesk_ChatDisplayStyle == "V"))
        {
            if(readydesk_browser != "ie" && readydesk_browser != "Sfirefox")
            {
                readydesk_o3.style.left = (readydesk_o1.offsetLeft - (readydesk_o1.offsetWidth*2)) + "px"
                readydesk_o3.style.top =  "0px"
            }
            else
            {
                readydesk_o3.style.left = (readydesk_o1.offsetLeft - 311) + "px"
                readydesk_o3.style.top = "0px"
            }
        }
        else if((readydesk_chatPosition == "TL" && readydesk_ChatDisplayStyle == "V"))
        {
            if(readydesk_browser != "ie" && readydesk_browser != "firefox")
            {
                readydesk_o3.style.left = readydesk_o1.offsetHeight + "px"
                readydesk_o3.style.top = "0px"
            }
            else if(readydesk_browser == "firefox")
            {
                readydesk_o3.style.left = (readydesk_o1.offsetHeight - 2) + "px"
                readydesk_o3.style.top = "0px"
            }
            else
            {
                readydesk_o3.style.left = readydesk_o1.offsetWidth + "px"
                readydesk_o3.style.top = "0px"
            }
        }
        else if((readydesk_chatPosition == "L" && readydesk_ChatDisplayStyle == "H"))
        {
            if(readydesk_browser == "firefox")
            {
                readydesk_o3.style.left = "0px"
                readydesk_o3.style.top = ((readydesk_o1.offsetTop + readydesk_o1.offsetHeight) - 2) + "px"
            }
            else
            {
                readydesk_o3.style.left = "0px"
                readydesk_o3.style.top = readydesk_o1.offsetTop + readydesk_o1.offsetHeight + "px"
            }
        }
        else if((readydesk_chatPosition == "L" && readydesk_ChatDisplayStyle == "V"))
        {
            if(readydesk_browser != "ie" && readydesk_browser != "sfirefox")
            {
                readydesk_o3.style.left = (readydesk_o1.offsetHeight - 2) + "px"
                readydesk_o3.style.top = (readydesk_o1.offsetTop - (readydesk_o1.offsetWidth / 2)) + (readydesk_o1.offsetHeight / 2) + "px"
            }
            else
            {
                readydesk_o3.style.left = readydesk_o1.offsetWidth + "px"
                readydesk_o3.style.top = readydesk_o1.offsetTop + "px"
            }
        }
        else if((readydesk_chatPosition == "BL" && readydesk_ChatDisplayStyle == "V"))
        {
            if(readydesk_browser != "ie" && readydesk_browser != "firefox")
            {
                readydesk_o3.style.left = (readydesk_o1.offsetHeight) + "px"
                readydesk_o3.style.bottom = "0px"
            }
            else if(readydesk_browser == "firefox")
            {
                readydesk_o3.style.left = (readydesk_o1.offsetHeight - 2) + "px"
                readydesk_o3.style.bottom = "0px"
            }
            else
            {
                readydesk_o3.style.left = readydesk_o1.offsetWidth + "px"
                readydesk_o3.style.bottom = "0px"
            }
        }
        else if((readydesk_chatPosition == "BL" && readydesk_ChatDisplayStyle == "H"))
        {
            if(readydesk_browser != "firefox")
            {
                readydesk_o3.style.left = "0px"
                readydesk_o3.style.bottom = readydesk_o1.offsetHeight + "px"
            }
            else
            {
                readydesk_o3.style.left = "0px"
                readydesk_o3.style.bottom = (readydesk_o1.offsetHeight - 2) + "px"
            }
        }
        else if((readydesk_chatPosition == "BM" && readydesk_ChatDisplayStyle == "H"))
        {
            if(readydesk_browser != "firefox")
            {
                readydesk_o3.style.left = readydesk_o1.offsetLeft + "px"
                readydesk_o3.style.bottom = readydesk_o1.offsetHeight + "px"
            }
            else
            {
                readydesk_o3.style.left = readydesk_o1.offsetLeft + "px"
                readydesk_o3.style.bottom = (readydesk_o1.offsetHeight - 2) + "px"
            }
        }
        else if((readydesk_chatPosition == "BM" && readydesk_ChatDisplayStyle == "V"))
        {
            if(readydesk_browser != "ie" && readydesk_browser != "Sfirefox")
            {
                //readydesk_o3.style.left = (readydesk_o1.offsetLeft + (readydesk_o1.offsetHeight)) - 309 + "px"
                readydesk_o3.style.left = (readydesk_o1.offsetLeft - (readydesk_o1.offsetWidth*2)) + "px"
                readydesk_o3.style.bottom = "0px"
            }
            else
            {
                readydesk_o3.style.left = readydesk_o1.offsetLeft + readydesk_o1.offsetWidth + "px"
                readydesk_o3.style.bottom = "0px"
            }
        }
        else if((readydesk_chatPosition == "BR" && readydesk_ChatDisplayStyle == "V"))
        {
            if(readydesk_browser != "ie")
            {
                readydesk_o3.style.right = (readydesk_o1.offsetHeight - 2) + "px"
                readydesk_o3.style.bottom = "0px"
            }
            else
            {
                readydesk_o3.style.right = readydesk_o1.offsetWidth + "px"
                readydesk_o3.style.bottom = "0px"
            }
        }
        else if((readydesk_chatPosition == "BR" && readydesk_ChatDisplayStyle == "H"))
        {
            if(readydesk_browser == "firefox")
            {
                readydesk_o3.style.right = "0px"
                readydesk_o3.style.bottom = (readydesk_o1.offsetHeight - 2) + "px"
            }
            else
            {
                readydesk_o3.style.right = "0px"
                readydesk_o3.style.bottom = readydesk_o1.offsetHeight + "px"
            }
        }
        else if((readydesk_chatPosition == "C" && readydesk_ChatDisplayStyle == "H"))
        {
            if(readydesk_browser == "firefox")
            {
                readydesk_o3.style.right = "0px"
                readydesk_o3.style.bottom = (readydesk_o1.offsetHeight - 2) + "px"
            }
            else
            {
                readydesk_o3.style.top = readydesk_o1.offsetTop + readydesk_o1.offsetHeight + "px"
                readydesk_o3.style.left = readydesk_o1.offsetLeft + "px"
                
                if(parseInt(readydesk_o3.style.left) + 300 > document.documentElement.clientWidth)
                {
                    readydesk_o3.style.left = null
                    readydesk_o3.style.right = "0px"
                }
                if(parseInt(readydesk_o3.style.left) < 0)
                {
                    readydesk_o3.style.left = "0px"
                    readydesk_o3.style.right = null
                }
                if(parseInt(readydesk_o3.style.top) + 300 > document.documentElement.clientHeight)
                {
                    readydesk_o3.style.top = null
                    readydesk_o3.style.bottom = "0px"
                }
            }
        }
        readydesk_o3.style.display = ""
        readydesk_o3.style.display = "block"
        readydesk_o4.style.display = ""
        readydesk_o4.style.display = "block"
        
        if(readydesk_browser == "chrome")
        {
            document.getElementById("rd_msgbutton").style.position = "relative"
            document.getElementById("rd_msgbutton").style.bottom = "5px"
        }
    }
    else
    {
        readydesk_o3.style.display = "none"
        readydesk_o4.style.display = "none"
        //document.getElementById("readydesk_emailstatus").innerHTML = "&nbsp;"
    }    
    
    if(readydesk_o3.offsetTop + 300 > document.documentElement.clientHeight)
    {
        readydesk_o3.style.top = null
        readydesk_o3.style.bottom = "0px"
    }
    if((readydesk_o3.offsetTop + readydesk_o3.offsetHeight) > (readydesk_o1.offsetTop + readydesk_o1.offsetHeight))
    {
        //readydesk_o1.style.top = readydesk_o3.offsetTop + "px"// - readydesk_o1.offsetHeight + "px"
    }
    
    readydesk_o4.style.width = readydesk_o3.offsetWidth + "px"
    readydesk_o4.style.height = readydesk_o3.offsetHeight + "px"
    
    if(readydesk_chatPosition == "R" || readydesk_chatPosition == "TL")
    {
        readydesk_o4.style.top = readydesk_o3.offsetTop + 5 + "px"
        readydesk_o4.style.left = readydesk_o3.offsetLeft - 5 + "px"
    }
    else if(readydesk_chatPosition == "BL")
    {
        readydesk_o4.style.top = readydesk_o3.offsetTop - 5 + "px"
        readydesk_o4.style.left = readydesk_o3.offsetLeft - 5 + "px"
    }
    else if(readydesk_chatPosition == "BM" || readydesk_chatPosition == "BR")
    {
        readydesk_o4.style.top = readydesk_o3.offsetTop - 5 + "px"
        readydesk_o4.style.left = readydesk_o3.offsetLeft + 5 + "px"
    }
    else
    {
        readydesk_o4.style.top = readydesk_o3.offsetTop + 5 + "px"
        readydesk_o4.style.left = readydesk_o3.offsetLeft + 5 + "px"
    }
}
function readydesk_repositionMessage(){
    if(document.getElementById("readydesk_messagediv"))
    {
        var readydesk_o3 = document.getElementById("readydesk_messagediv")
        if(readydesk_o3.style.display != "none")
        {
            readydesk_o3.style.display = "none"
            readydesk_leaveMessage()
        }
        var readydesk_bg3 = document.getElementById("readydesk_bglayer3")
        if(readydesk_bg3.style.display != "none")
        {
            readydesk_bg3.style.left = document.getElementById("readydesk_pushdiv").offsetLeft + 5 + "px"
            readydesk_bg3.style.top = document.getElementById("readydesk_pushdiv").offsetTop + 5 + "px"
        }
    }
}  
function readydesk_sendMessage(){
    try
    {
        var emailVal = document.getElementById("txtREADYDESK_EMAIL").value
        if(emailVal.indexOf("@") == -1 || emailVal.indexOf(".") == -1)
        {
            alert("Please enter a valid email address")
        }
        else if(emailVal.indexOf("@") != -1 && emailVal.indexOf(".") != -1)
        {
            var EArray = emailVal.split("@")
            if(EArray[0] != "" && EArray[1] != "")
            {
                EArray = EArray[1].split(".")
                if(EArray[0] != "" && EArray[1] != "")
                {
	                var rd_dateObj = new Date();
	                var readydesk_BSTR = "./readydesk.aspx?F=processchatmsg&E=" + escape(document.getElementById("txtREADYDESK_EMAIL").value) + "&M=" + escape(document.getElementById("txtREADYDESK_MSG").value) + "&D=" + RDDomain + "&dmis=" + rd_dateObj.getTime();
	                readydesk_chat_xml3.onreadystatechange = readydesk_CheckChatData2
	                readydesk_chat_xml3.open("GET",readydesk_BSTR,true);
	                readydesk_chat_xml3.send(null);
                }
                else
                {
                    alert("Please enter a valid email address")
                }
            }
            else
            {
                alert("Please enter a valid email address")
            }
        }
    }
    catch(e)
    {
        alert("1 Please enter a valid email address")
    }
} 
function readydesk_CheckChatData2(){
	if(readydesk_chat_xml3.readyState==4)
	{
		var readydesk_RETSTR = readydesk_chat_xml3.responseText;
        //alert(readydesk_RETSTR)
		if(readydesk_RETSTR != "")
		{
		    if(readydesk_RETSTR == "success")
		    {
		        //document.getElementById("readydesk_emailstatus").innerHTML = "Your email has been sent"
		        alert("Your message has been sent")
		        readydesk_leaveMessage()
		        document.getElementById("txtREADYDESK_EMAIL").value = ""
		        document.getElementById("txtREADYDESK_MSG").value = ""
		    }
		    else
		    {
		        //document.getElementById("readydesk_emailstatus").innerHTML = "<font color=\"red\"><b>There was a problem sending your message.  Please check your email address and try again.</b></font>"
		        alert("There was a problem sending your email.\n\nPlease check that your email address is valid and try again.")
		    }
		}   
	}
}
function readydesk_openChat(){
	try
	{
		if(!document.all && readydesk_browser != "ie")
		{
            popupCenter(RDDomain + "/chat/default.aspx?CID=guest&FE=Y&RH=" + window.location.hostname,"",450,450)
		}
		else
		{
            popupCenter(RDDomain + "/chat/default.aspx?CID=guest&FE=Y&RH=" + window.location.hostname,"",400,420)
		}
	}
	catch(e)
	{
		alert("Please disable your pop-up blocker to use thie feature.")
	} 
}
function popupCenter(url, title, w, h) {
    var left = (screen.width/2)-(w/2);
    var top = (screen.height/2)-(h/2);
    return window.open(url, title, 'toolbar=no, location=no, directories=no, status=no, menubar=no, scrollbars=no, resizable=no, copyhistory=no, width='+w+', height='+h+', top='+top+', left='+left);
} 
function CheckPush(){
    var rd_dateObj = new Date();
    //alert("readydesk_traffic_id=" + readydesk_traffic_id)
	var readydesk_chat_BSTR = "./readydesk.aspx?F=checkchatpush&D=" + RDDomain + "&dmis=" + rd_dateObj.getTime();
	readydesk_chat_xml4.onreadystatechange = readydesk_pushReturn
	readydesk_chat_xml4.open("GET", readydesk_chat_BSTR, true);
	readydesk_chat_xml4.send(null);
}
function readydesk_pushReturn(){
    
    if(readydesk_chat_xml4.readyState==4)
	{
		var readydesk_RETSTR = readydesk_chat_xml4.responseText;

		if(readydesk_RETSTR != "" && readydesk_RETSTR != "undefined" && readydesk_RETSTR != null)
		{
		    var readydesk_RETArray = readydesk_RETSTR.split("|")

		    if(readydesk_RETArray.length == 3)
		    {
	            if(chat_traffic_id == "" || chat_traffic_id == null || chat_traffic_id == 0)
	            {
	                chat_traffic_id = readydesk_RETArray[0];
	            }
		        
		        var PUSH_SENT = readydesk_RETArray[1];
		        var PUSH_RESPONSE = readydesk_RETArray[2];

		        if(PUSH_SENT == "Y" && PUSH_RESPONSE != "Y" && PUSH_RESPONSE != "N" && !readydesk_pushDone)
		        {
		            readydesk_pushDone = true;
		            showPush();
		        }
		        else if(PUSH_RESPONSE == "N" || PUSH_RESPONSE == "Y" || readydesk_pushDone)
		        {
		            window.clearInterval(readydesk_pushInt)
		            if(PUSH_RESPONSE == "N" || PUSH_RESPONSE == "Y")
		            {
		                MakeCookie("readydesk_chat_status", PUSH_RESPONSE)
		            }
		        }
		    }
		}
	}
}
function showPush(){
    if(document.getElementById("readydesk_pushdiv"))
    {
        var readydesk_pushdiv = document.getElementById("readydesk_pushdiv")
        var readydesk_bg3 = document.getElementById("readydesk_bglayer3")
        
        readydesk_pushdiv.style.display = ""
        readydesk_pushdiv.style.display = "block"
        
        readydesk_bg3.style.display = ""
        readydesk_bg3.style.display = "block"
        
        readydesk_pushdiv.style.marginTop = "-" + (readydesk_pushdiv.offsetHeight / 2) + "px"
		readydesk_pushdiv.style.marginLeft = "-" + (readydesk_pushdiv.offsetWidth / 2) + "px"
		
		readydesk_bg3.style.width = readydesk_pushdiv.offsetWidth + "px"
		readydesk_bg3.style.height = readydesk_pushdiv.offsetHeight + "px"
		
		readydesk_bg3.style.left = readydesk_pushdiv.offsetLeft + 5 + "px"
		readydesk_bg3.style.top = readydesk_pushdiv.offsetTop + 5 + "px"
    }
}
function updatePush(sVal){
    var rd_dateObj = new Date();
	var readydesk_chat_BSTR = "./readydesk.aspx?F=updatechatpush&ID=" + chat_traffic_id + "&V=" + sVal + "&D=" + RDDomain + "&dmis=" + rd_dateObj.getTime();
	//alert(readydesk_chat_BSTR)
	readydesk_chat_xml5.open("GET",readydesk_chat_BSTR,true);
	readydesk_chat_xml5.send(null);
	
	if(sVal == "Y")
	{
	    window.clearInterval(readydesk_pushInt)
	    MakeCookie("readydesk_chat_status", "Y")
	    readydesk_openChat()
	    document.getElementById("readydesk_pushdiv").style.display = "none"
	    document.getElementById("readydesk_bglayer3").style.display = "none"
	}
	else if(sVal == "N")
	{
	    window.clearInterval(readydesk_pushInt)
	    MakeCookie("readydesk_chat_status", "N")
	    document.getElementById("readydesk_pushdiv").style.display = "none"
	    document.getElementById("readydesk_bglayer3").style.display = "none"
	}
}
function MakeCookie(name, value, path)
{
	var expiration_date = new Date ();
	
	expiration_date.setYear(expiration_date.getFullYear())
	expiration_date.setHours(expiration_date.getHours())
	expiration_date.setMinutes(expiration_date.getMinutes() + 20);
	
	expiration_date = expiration_date.toUTCString ();

	var cookie_string = escape(name) + "=" + escape(value) + "; expires=" + expiration_date;
	if(path != null)
	{
		cookie_string += "; path=" + path;
	}
	document.cookie = cookie_string;
}
function Get_Cookie(name) {
    var start = document.cookie.indexOf(name+"=");
    var len = start+name.length+1;
    if ((!start) && (name != document.cookie.substring(0,name.length))) return null;
    if (start == -1) return null;
    var end = document.cookie.indexOf(";",len);
    if (end == -1) end = document.cookie.length;
    return unescape(document.cookie.substring(len,end));
}
if(Get_Cookie("readydesk_chat_status") != "N" && Get_Cookie("readydesk_chat_status") != "Y")
{
    var readydesk_pushInt = window.setInterval("CheckPush()", 2000)
}

function ReadyDeskAddHit(){
	var rd_dateObj = new Date();
	var readydesk_traffic_BSTR = "./readydesk.aspx?F=addtraffic&R=" + escape(document.referrer) + "&C=" + escape(window.location) + "&UA=" + escape("Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)") + "&D=" + RDDomain + "&dmis=" + rd_dateObj.getTime();
	readydesk_traffic_xml.onreadystatechange = readydesk_GetTrafficID
	readydesk_traffic_xml.open("GET",readydesk_traffic_BSTR,true);
	readydesk_traffic_xml.send(null);
}
function readydesk_GetTrafficID(){
	if(readydesk_traffic_xml.readyState==4)
	{
		var readydesk_RETSTR = readydesk_traffic_xml.responseText;
        //alert(readydesk_RETSTR)
		if(readydesk_RETSTR != "")
		{
		    if(readydesk_RETSTR.indexOf("|") != 0)
		    {
		        var rd_traffic_RETArray = readydesk_RETSTR.split("|")
		        readydesk_traffic_id = rd_traffic_RETArray[0]
		        var readydesk_traffic_push = rd_traffic_RETArray[1]
		        var readydesk_traffic_duration = rd_traffic_RETArray[2]
		        //alert(readydesk_traffic_push)
		        if(readydesk_traffic_push == "Y" && !isNaN(readydesk_traffic_duration))
		        {
		            window.setTimeout("SendPush()", readydesk_traffic_duration * 1000)
		        }
		    }
		    if(!isNaN(readydesk_RETSTR))
		    {
		        readydesk_traffic_id = readydesk_RETSTR
		    }
		}
	}
}
function SendPush(){
    if(!isNaN(readydesk_traffic_id))
    {
        var rd_dateObj = new Date();
	    var readydesk_traffic_BSTR = "./readydesk.aspx?F=setchatpush&ID=" + readydesk_traffic_id + "&dmis=" + rd_dateObj.getTime();
	    //alert(readydesk_traffic_BSTR)
	    readydesk_traffic_xml.open("GET",readydesk_traffic_BSTR,true);
	    readydesk_traffic_xml.send(null);
    }
}